Notification settings

Choose which events notify which roles, and on which channels.

For admins
Updated July 26, 2026

Atteny tells people when something needs their attention — a late arrival, an approved leave request, a shift that changed. Settings → Notifications is where you decide, event by event, which roles hear about it and how.

Only administrators can open Settings. What you save here applies to your whole company: there is no per-location or per-person override, and employees can't tune the list themselves.

The three channels

ChannelWhat it does
In-appAppears in the notification list — the bell in the top bar on web, the Notifications screen on mobile — with an unread badge. It's a list, not a pop-up banner.
PushA banner and sound on the phone, even when the app is closed. Needs the mobile app installed with notifications allowed, so it does nothing for web-only users.
EmailSent to the person's inbox. Only offered on the three events that have an email template: Shift swap requested, Leave approved and Leave rejected.
The How notifications are delivered card on the Notifications settings page, with the In-app, Push and Email descriptions

Who can be notified about what

Each event lists only the roles that can genuinely receive it; the rest show a dash and can't be switched on.

GroupEventAdminsManagersEmployees
AttendanceLate arrival or no-showYesYes
AttendanceCheck-in/out needs verificationYesYes
AttendanceCheck-in/out verifiedYesYesYes
AttendanceMissed or short breakYesYesYes
AttendanceForgot to clock outYesYesYes
AttendanceShift auto-closedYesYesYes
AttendanceTimesheet approved / rejectedYesYesYes
AttendanceClocked in/out by a managerYes
SchedulingNew shift assigned / updated / cancelledYesYesYes
SchedulingOpen shift claimedYesYes
SchedulingOpen shift availableYes
AvailabilityAvailability reminderYes
AvailabilityAvailability not submitted (summary)YesYes
Shift swapsShift swap requested / accepted / declinedYesYesYes
Shift swapsShift swap needs approvalYesYes
LeaveLeave approved / rejectedYesYesYes
LeaveTOIL approved / rejectedYes
AccountAccount deletion requestedYesYes

Managers only ever hear about their assigned locations — the late-arrival alert goes to the managers of the shift's location, and the availability summary lists only their own people. Admins get the company-wide version. See Manager location scoping.

Change the policy

  1. 1

    Open the page

    Go to Settings → Notifications. The delivery card sits at the top, then one card per group: Attendance, Scheduling, Availability, Shift swaps, Leave, Account.

  2. 2

    Set each event

    Every event shows three boxes — Admins, Managers, Employees — with a switch per available channel. Turn all switches off for a role and that role stops hearing about the event entirely.

    The Attendance notification card showing per-event rows with Admins, Managers and Employees boxes and channel switches
  3. 3

    Save

    Select Save at the top right. The change takes effect on the next event — it doesn't resend anything already delivered.

Notification texts are currently written in English for everyone, whatever language a person uses the app in. The event names on this settings page are translated; the messages themselves are not.
Two things can silence an event even when its switches are on: the group's module being off (Scheduling, Availability, Shift swaps, Leave — see Choose your features), and, for the availability reminder, the Send reminders switch under Settings → Leave policies. If push in particular isn't arriving, check Notification troubleshooting.

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