Editing and adding timesheets

Correct a wrong time, close a shift nobody ended, add a shift that was never recorded, and decide which managers may do so.

For adminsFor managers
Updated October 10, 2026

People forget to clock out, or work a shift the app never recorded. You correct both on Timesheets. Every change is kept with your name and the time.

Admins can edit and add any entry. Managers can do it only at locations they are assigned to, only while that location's switches allow it, and never on their own timesheet.

Correct an entry#

  1. 1

    Open the entry

    On Timesheets, find the shift and select the pencil on its row. Edit Timesheet Entry opens.

    The Edit Timesheet Entry dialog: Location, Clock In Date and Clock In, Clock Out Date and Clock Out, one break row with Add a break below it, Notes, Status, and the Delete and Save Changes buttons
  2. 2

    Change what is wrong

    You can change Location, Clock In Date and Clock In, Clock Out Date and Clock Out, and Notes. Every break has its own Brk Start and Brk End; use Add a break or remove a row. The breaks are saved exactly as you leave them.

    To close a shift that is still running, type its clock-out and set Status to approved. Left on pending, the entry stays pending until someone approves it.

  3. 3

    Check the status

    Status offers pending, approved and rejected. A shift under review shows a note in its place: saving corrects the times and leaves the shift in the review queue. A running shift that a manager started from Who's in, where the location needs an admin for that, shows the same note: it goes to the review queue when it ends.

  4. 4

    Select Save Changes

    Press Save Changes. Atteny works out the hours and the week's overtime again, so a fix on Monday can change Friday's split.

What is refused#

  • A clock-out that is not after the clock-in.
  • Removing the clock-out of a finished shift.
  • A break outside the shift, a break that ends before it starts, or two breaks that overlap.
  • Approved or rejected as the status of a shift that is still running.
  • Pending or approved as the status of a shift under review. Decide it in the review card.

Closing a running shift here can still send it to review, for example when it ran over the maximum shift length. An employee is told that a manager clocked them out.

Setting Status to rejected in this dialog stores no reason and tells the employee nothing. To reject with a reason, use the reject button described in Reviewing and approving timesheets. Delete removes the entry and cannot be undone.

The overtime block#

When the entry has extra hours that need a decision, or already have one, the dialog shows an Overtime block with pending, approved and rejected. It is locked while the times have unsaved changes: save first, then decide. Setting it back to pending takes a decision back. More in Overtime and extra hours.

Add a missing shift#

  1. 1

    Select Add Entry

    On Timesheets, select Add Entry.

    The Add Timesheet Entry dialog: Location first, then Employee, Clock In Date and Clock In, Clock Out Date and Clock Out, break start and end, and Notes
  2. 2

    Pick the location, then the person

    Choose Location first. The Employee list then shows only people assigned to that location.

  3. 3

    Enter the times and save

    Fill in both dates and times. A break and notes are optional. Then select Add Entry.

    Add a timesheet entry
    1. Open Add Entry on Timesheets
    2. Pick the location, then the person
    3. Set the day and the times
    4. The entry joins the day's list

What happens after you save#

  • You are an admin. An entry you add is approved at once. An entry you edit keeps the status shown in the dialog.
  • You are a manager. The same, unless the location has Manager adds/edits require admin approval switched on. Then an entry you add, and a finished shift you edit, becomes pending, whatever status you picked (you can still set rejected). Only an admin can approve it.

A finished pending entry already counts in payroll while it waits.

An edited row carries an Edited badge; hover it to see who edited it. Admins can read every change under Settings, Audit Log.

Who may edit#

An admin sets this per location: Locations, the location, Timesheets, Manager permissions.

The Manager permissions card on a location's Timesheets tab with its four switches: add entries, edit entries, adds and edits require admin approval, and approve overtime
  • Allow managers to manually add timesheet entries: on unless an admin turns it off. Also needed to clock someone in from Who's in.
  • Allow managers to edit timesheet entries: on unless an admin turns it off. Covers edit, delete and clocking someone out from Who's in. It does not cover approving on the phone: under Approvals, Verifications, a manager can still set another clock-out while approving a held shift. On the web the switch also stops a manager's edit in the review card.
  • Manager adds/edits require admin approval: off unless an admin turns it on.
  • Allow managers to approve overtime: on unless an admin turns it off.

Allow managers to see data beyond their own location, under Settings, Manager permissions, lets a manager see other locations. It does not let them edit or add there.

Related articles

Still need help?

Contact support