Review held shifts: the verification queue

A clean clock-out is approved by itself. When nobody could vouch for a shift, Atteny holds it for you in the Pending Clock-out Verifications card at the top of Timesheets. Hours under review are left out of payroll until you approve them.

On the Dashboard, the same shifts are counted in Pending Approvals and listed in the Action Center under Verification, with a Review link to Timesheets.

What lands here#

Clock-ins that are still running

• The location reviews clock-ins that nothing confirmed, or every clock-in. See Clock-ins that wait for a manager's approval.
• The tag or the GPS check failed and the employee asked for approval.
• The employee clocked in sooner than the Minimum rest between shifts allows.
• The clock-in was taken offline and its time cannot be trusted.

Finished shifts

• The clock-in was held and never approved.
• The clock-out was outside the GPS area or without the required tag tap, or the employee wrote a note or asked for a manager's review.
• A break was ended without the expected tag tap.
• The shift ran over the Maximum shift length.
• The hours overlap another timesheet of the same person.
• Atteny closed the shift because nobody clocked out. See Forgotten clock-outs.

Both limits are under Settings, Time & attendance, Compliance. At 0 a limit is off.

What a row tells you#

Each row shows the employee, the location, the clock-in and clock-out times and, where the clock-in matched a scheduled shift, the scheduled end. A badge, a reason line or a note says why it is here:

• Approval required here: the location reviews clock-ins. Nothing failed.
• NFC failed, Outside area, Secure tag failed: verify in person: a check failed at clock-in. The reason line gives the distance from the location where the phone measured one, and the number of tries where the employee was turned away first. A clock-out outside the area shows the reason line without a badge.
• Clocked offline or Clocked offline · time unconfirmed: see Clock in without a signal.
• Auto-closed: nobody clocked out.
• Evidence only: no shift: there is no shift, only the times a phone recorded.

The note in quotes is the employee's own, or Atteny's own sentence (always in English) when the shift ran over the maximum length, overlaps another timesheet or began with too little rest. A shift held only because a break was ended without the tag shows no reason on its row.

Clear a row#

1. 1

   Approve it if the times are right

   Select Approve. A clock-in that is still running simply carries on as a normal shift. A finished shift is approved at the clock-out already recorded, and its hours are paid like any other.

   

   See why the shift is held

   HeldApprove

   1. See why the shift is held
   2. One click approves it

2. 2

   Correct the times first if they are wrong

   Select Edit. Edit Timesheet Entry opens. Fix the times or the note and select Save Changes. Saving does not approve: the row stays in the queue, so select Approve next.

   Where the recorded times cannot be approved, for example a shift with zero hours, the button reads Set the real times and opens the same editor. A shift that overlaps another timesheet cannot be approved until one of the two is corrected.

3. 3

   Or reject it

   Select Reject and write a reason. The employee sees it. A rejected shift does not count for pay. Rejecting a waiting clock-in frees the employee to clock in again.

The employee is told what you decided.

If a row says Only an admin can approve this one., a manager started that shift from Who's in at a location where Manager adds/edits require admin approval is on. A manager can still reject it.

Approve several at once#

Tick the rows, or choose Select all, then select the approve button above the list. Each shift is approved at the clock-out already recorded, up to 100 at a time. For an auto-closed shift that is the scheduled end, or the clock-in plus the no-schedule window where there was no shift. For a person with Allow Overtime on it is the moment Atteny closed the shift.

A row is left out and must be opened by itself when it shows one of these badges: Still on the clock, Invalid clock-in, Invalid clock-out or Clock-out not after clock-in. Shifts that overlap another timesheet are skipped too.

Only from the queue#

A held shift cannot be approved anywhere else. Its timesheet row shows Pending Verification and no Approve, and the Dashboard offers only a Review link to Timesheets.

On the phone#

Open More, then Approvals, and choose Verifications. A row opens with Why it needs you and the distance. In Timesheets, the Team view has a Review button on held shifts.

• Approve works as on the web.
• Edit is the approval itself for a finished shift: set Clock-out date and the adjusted clock-out time, add a note if you like, and approve. The clock-in time cannot be changed there. For a clock-in that is still running, use Approve.
• There is no Reject for held shifts on the phone. Reject on the web.