Fixed Hours or Custom Shifts?
Atteny can run on repeating weekly hours or on shifts you build each week — here is how to pick.
Atteny plans work in one of two ways, and the choice changes what the whole app shows. You set it in Settings → Scheduling under Schedule Mode, and it applies to your entire company.

Fixed Hours
All employees follow their assigned location's operating hours. No individual shift scheduling. Nobody builds a rota — everyone assigned to a location is expected for that location's opening hours, week after week.
- Each person's day is worked out from the location's Operating hours, set in Locations → your location → Scheduling.
- Adding, editing and deleting shifts is switched off.
- Availability, Shift swaps and Open shifts disappear from the Schedules menu — they have no meaning without per-person shifts.
- The Dashboard gains an attendance panel — On time today, Late today — and lateness in the hours report is measured against those opening hours.
- In the app, an employee's Schedule tab shows a Fixed Schedule card listing their location's hours day by day.
Custom Shifts
This is the default. You build shifts per person, per day, on the Schedules grid — see Building the week.
- Availability, open shifts and shift swaps are all active.
- Lateness and expected hours are judged against each planned shift, not against opening hours.
- The Dashboard compares scheduled against actual hours for the week.
Which one suits you
Pick Fixed Hours when the same people work the same hours every week — an office, a clinic, a shop with a settled rota. Pick Custom Shifts when who-works-when changes weekly, as in most cafés, restaurants and retail.
Related articles
Still need help?
Contact support