Clocking in and out

This is the full reference for your working day in the phone app. For the short version, see How do I clock in?.

Start a shift#

1. 1

   Open the Time clock

   Tap the round button in the middle of the bar at the bottom. The screen is titled Time clock. Holding your phone against the Atteny tag at your location opens it too.

   

2. 2

   Tap the tag or pick your location

   • With a tag: tap Scan NFC Tag and hold your phone against the tag. The app shows NFC Tag Detected with the location it read.
   • Without a tag: under Locations, tap the location you are at.
3. 3

   Confirm the clock-in

   Tap Confirm Clock In. If your workplace checks that you are on site, allow location access when your phone asks. You see Clocked In! and your time starts.

   

No signal? Clock in anyway. See Clock in without a signal.

If the tag or the location check fails#

The app tells you what went wrong and lets you try again. After failed tries at the same location it offers to send the clock-in to your manager for approval:

• After 1 try: the tag is not registered at this location, or the location has no tag yet.
• After 2 tries: the location check fails, the tap is missing, or your phone cannot read the tag in a scan you started with Scan NFC Tag.
• After 3 tries: a secure tag cannot be verified.
• At once: you cancel a scan you started with Scan NFC Tag, and the app asks Couldn't scan the tag?

If you work at several locations with a tag, the app cannot tell which one a failed scan was for: a tag it cannot read is not counted, and cancelling the scan only shows the location list. Tap your location there and confirm. That clock-in is held for your manager or refused, and on the second refusal (the third at a secure tag) the app offers approval.

A clock-in sent this way still starts your shift. The Time clock shows Waiting for your manager to approve this clock-in. Your time is being recorded. You can take breaks and clock out as usual. You cannot start a second clock-in while it waits. More in Clock-ins that wait for a manager's approval.

If the app says this phone is not the one registered to you, see "This account is registered to another device".

While your shift runs#

The Time clock shows a running Work time timer, Total work hours today, and My day log: your shift and every break so far. Home shows the same shift on the Active Shift card.

• Start Break and End Break: see Breaks.
• End Shift clocks you out.

Clock out#

Tap End Shift. You see Clocked Out! and the hours go to your timesheet. During a break the screen shows only End Break: end the break first.

• Where a tag is required, the app opens the tag scan: hold your phone against the tag. If the tag will not read, cancel the scan: the app asks Clock out without the tag? You can still clock out, and a manager reviews the shift. On a phone without NFC, or with NFC switched off, no scan starts: switch NFC on, or ask a manager to clock you out from Who's in.
• If you are away from your workplace, the app shows Outside Work Location. Add a note if you like and tap Submit for Verification. Being away never stops you from clocking out.

When a manager reviews your shift#

A shift you end normally is approved at once. It goes to a manager instead when:

• your clock-in was held and is not approved yet,
• a manager started the shift for you, where your location has an admin confirm such shifts,
• you asked for a manager's review or wrote a note at clock-out,
• you were outside the location's area at clock-out,
• you skipped the tag at clock-out or at the end of a break,
• a time saved without a signal could not be confirmed, or your location reviews every clock-out made without a signal,
• your phone's position was too rough to prove where you were,
• the hours overlap another entry of yours,
• the shift ran longer than your company allows.

Under Timesheets that shift is marked Under review. Its hours do not count until a manager approves them.

Hours not what you expected? See My hours or pay estimate look wrong.